This Privacy Policy outlines how Menroc Asset Management manages personal information in connection with its website, communications and related business activities.

It is intended to help you understand what information we may collect, why we collect it, how it may be used, and the steps we take to protect it. By using our website or providing information to us, you acknowledge that your information may be handled in accordance with this policy.

The personal information we collect will depend on the nature of your interaction with us. In many cases, we only collect information that is reasonably necessary to respond to an enquiry, provide information, maintain our website or support our business operations.

This may include information you provide directly, as well as certain technical and usage information collected through your use of our website.

We may collect information such as:

• your name
• email address
• phone number
• company or organisation name
• job title
• postal address
• details included in forms, enquiries or correspondence
• records of communications with us
• technical data such as IP address, browser type, device information and website usage data

We generally collect personal information directly from you when you choose to provide it to us. This may occur when you complete an enquiry form, contact us by email or phone, request information, or otherwise communicate with us.

We may also collect certain information automatically when you use our website, including through cookies and analytics tools. In some circumstances, we may receive information from third parties where permitted by law and where that information is relevant to our business activities.

Personal information may be collected when you:

• submit an enquiry through our website
• email, call or write to us
• subscribe to updates or request information
• interact with our website and digital services
• engage with us in a professional or business context

We collect and use personal information to support our business operations, manage communications and maintain the quality, security and effectiveness of our website and services.

The purpose for which information is used will depend on the context in which it was collected. Where appropriate, we may also use information to comply with legal and regulatory obligations.

We may use personal information to:

• respond to enquiries and requests
• communicate with you about our business, services or insights
• provide access to requested information
• maintain, improve and secure our website
• monitor website performance and user experience
• manage administrative, legal and compliance obligations
• keep appropriate business records

Our website may use cookies and similar technologies to support functionality, understand how visitors use the site and improve overall performance.

These technologies may collect information about how users interact with the website, including pages visited, time spent on the site, browser type, device type and referral sources. This information is generally used to support analytics, website administration and user experience improvements.

Depending on your browser settings, you may be able to disable or manage cookies. However, doing so may affect the performance or functionality of some parts of the website.

Cookies and similar technologies may be used to:

• remember preferences or website settings
• analyse traffic and user behaviour
• improve website performance and usability
• support the security and administration of the site

We may disclose personal information where it is reasonably necessary for our business activities, where you have consented, or where disclosure is permitted or required by law.

This may include disclosure to third-party service providers who help us operate our website, manage communications, support technology systems or provide professional services. We may also disclose information to regulators, authorities or other parties where required to do so.

Parties to whom information may be disclosed may include:

• technology and website service providers
• analytics or hosting providers
• professional advisers, including legal or compliance advisers
• regulatory bodies, government agencies or law enforcement authorities
• other parties where disclosure is authorised or required by law

Some of the service providers we use may store or process personal information outside Australia.

Where this occurs, we take reasonable steps to ensure that information is handled in a manner consistent with applicable privacy obligations. However, overseas recipients may be subject to different privacy laws than those applying in Australia.

Menroc Asset Management takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

These steps may include technical, administrative and organisational safeguards appropriate to the nature of the information and the way it is handled. While we take security seriously, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information only for as long as it is reasonably needed for the purposes for which it was collected, or as required for legal, regulatory, compliance or record-keeping purposes.

When personal information is no longer required, we take reasonable steps to destroy it or de-identify it where appropriate.

You may request access to personal information we hold about you, and you may also request correction of information that is inaccurate, incomplete or out of date.

We will consider such requests in accordance with applicable law. In some circumstances, we may need to verify your identity before processing a request.

If you would like to request access or correction, please contact us using the details set out below.

Our website may contain links to third-party websites for convenience or reference.

Those websites operate independently from Menroc Asset Management, and we are not responsible for their content, security or privacy practices. You should review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, website functionality, legal obligations or business operations.

Any updated version will be published on this page and will take effect from the date of publication.

Last updated:

If you have any questions about this Privacy Policy, or if you would like to make an enquiry regarding personal information held by Menroc Asset Management, please contact us using the details below.

• Menroc Asset Management
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• info@menroc-am.com
• +61 3 8658 0510